Rob Jackson

Senior member of a small development team. Responsible for many legacy web systems, and supporting non-technical colleagues' digital needs.

Noteworthy projects:

• Migration of British Cycling and Let’s Ride websites to Google Cloud. Achieving a 43% cost reduction, and virtually eliminating production incidents.
• In-house data warehouse and address-book data pipelines. This achieved a 99.9% cost reduction versus our third-party provider, and reduced daily sync timing from 6+ hours to 45 minutes.
• Consolidation of 11 payment areas in 6 months, and replacement of our payment provider. Since rollout, we have processed £5m+ over 400k+ transactions with zero defects.
• Operational improvements: Release automation, data security & backups, observability tooling

Member of the business-as-usual team (2-4 developers), looking after 5-10 high-traffic e-commerce clients with general maintenance and minor feature development.

Additionally, led a number of operational improvement projects:

• Consolidation of local development runtimes, and improving performance (provisioning within 30 minutes, and working around Docker for Mac performance issues when syncing 1000s of files)
• Automated provisioning of fully-hosted Magento testing environments, allowing per-branch testing within 30 minutes instead of days (or not at all)

Led development of bespoke applications for small & medium businesses, such as:

• Bespoke e-commerce system for local firewood retailer
• Question-and-answer platform, connecting school teachers with researchers to support young people’s learning
• Online browser for York Museums Trust’s collection of historic artefacts (170,000 items)
• Split test experiences for conversion rate optimisation projects

• Earlier in the decade: On-site technical writer, moderator, and content strategist
• Migration from 10 unmaintained, on-premises servers to Google Kubernetes Engine
• Ongoing systems administration

Map-based visualiser and explorer for cycling routes from the Let’s Ride website. This is a long-term CPD project of mine at British Cycling, as a constant exploration into making our routes database easier to browse.

The departure boards for Manchester’s tram network, made available for quick & easy reference on-the-go.

A map based and filterable explorer of Dental clinics, built atop the same data from the NHS Find a Dentist Service via their Search Service API. This project intends to make it easier to find dental clinics that are accepting NHS patients.